IMPORTING TOKENS

On this page you will find information and easy instructions for you to import tokens that have been sent to your wallet but that you haven't seen yet.

CUSTOM SUPPORT

If you want to expose a situation or need help in a specific situation, access this page for the personalized support form. You will be answered via email by the Botmoney support team during business hours from Monday to Friday.

ABOUT FINANCIAL ADVICE
Our company aims to bring solutions for operations in the market with the ideal of facilitating several steps. Customers ask us what our best strategy is, read more about it here.
REDEEMING TOKENS FOR THE FIRST TIME

During the last updates the company migrated to the world of decentralized finance (DeFi). Go here to redeem your upgraded tokens to your wallet for the first time.

SET UP USDT STRATEGY
You intend to start trading in USDT and if you have any doubts, access this page to see the instructions and a simple step-by-step guide.
REMOVING USDT TOKEN FROM THE STRATEGY
Visit this page for simple instructions on how to transfer tokens on the new platform.
HOW TO CONNECT METAMASK WALLET
For those who want to start operating on the new platform with the USDT token and are in doubt about how to connect their wallet, visit this page.
USDX OR USDW3 TOKENS EXCHANGE
If you have these versions (USDX or USDW3) of Botmoney tokens, exchange the current version for the WUSD, access this page and see how easy it is.

Important report

Dear User, During the development period of our website, we are working hard to provide an improved and personalized experience for you. We would like to remind you that the information on the site will be constantly updated, which may affect its accuracy and reliability. We suggest that you wait until development is complete to obtain more accurate information, or contact our support team directly with any questions. We appreciate your patience and understanding as we work to improve our site for you.

Last Update 5/3/2023

LEARN MORE ABOUT OUR PLATFORM!

Welcome to our support page! Here you will find answers to your questions and solutions to your problems. We are always available to help make your experience with us the best possible.

updates


clients suport


Roadmaps


Exchange USDX

To exchange the token (USDX for WUSD), fill out the form by clicking here.


Exchange USDW3

To exchange the token (USDW3 for WUSD), fill out the form by clicking here.


TOKEN WEB-DEX - WUSD

0xbE48e08dB415cc17b9a2F12cd943558a2d5a7163 

Token Gold - Au
0x584017c897326A220086B2c37d46B7e46cF9909e
Token Krypton - Kr
0xC3258f224A1835101aDCDc45c969517f4678c0B6

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custom suport

REQUEST ASSISTANCE FOR YOUR OCCURRENT CASE

To have the technical support team contact you, fill out the custom support request form to receive support during business hours, Monday through Friday.

We are already profiting from USDT

It is with great pleasure that we inform you that the Botmoney platform now has four strategies to make the USDT token profitable directly in our clients' DeFi wallet.

This means that there is no need to transfer or entrust your tokens to third parties. Simply connect to the platform and start making profits with immediate liquidity. 

Frequently Asked Questions

What is the forecast for the availability of the new strategy on the Botmoney platform?

The new strategy is now available on the Botmoney platform for all customers at the following link https:\\app.botmoney.co/content/markets/crypto/home

What is the performance fee charged by Botmoney and are there time restrictions for withdrawing capital?

The performance fee charged by Botmoney is 30% of the profit made in the user's wallet. The capital is operated directly in each user's crypto wallet, giving them complete autonomy to carry out any transaction. However, it is recommended that the user does not move any value manually, as this can result in direct losses, once it goes outside the parameters of the strategy. For security and consistency in operations, it is recommended that the user let the robot operate for at least 30 days in his wallet before making any deposit or withdrawal movement. If the user wants to make any movement, such as deposit or withdrawal, it will be necessary to change the robot's parameters.

What is the minimum gas fee for trading strategies on the Botmoney platform and is it possible to use MATIC as gas?

The minimum gas fee is not specified, but it is recommended to have at least 15 MATIC in the wallet to cover the operations of all strategies on the Botmoney platform. It is possible to use MATIC as gas.

Is it possible to run two strategies at the same time like WUSD and USDT on the current platform?

Yes, all strategies are available on the Botmoney platform and can be used together or separately, depending on the profile and minimum capital of each account.

Will the balance of currencies such as USDT be kept in the same wallet as the WUSD?

Yes, it is currently possible to set up only one wallet per account, but in future updates it will be possible to use more than one wallet on the same account.

Will there be any subscription costs for current customers?

Yes, Botmoney plans to charge a subscription after finalizing system updates.

What is Botmoney committed to offering to its customers?

Protection and profitability for your clients' capital.

What is Botmoney's new strategy for asset trading in the cryptocurrency market?

Up to 20% return per month on USDT and total control of your capital in your own portfolio.

Is it necessary to deposit or withdraw to third party accounts to operate with Botmoney?

No, it is possible to operate in a completely decentralized way.

What is the minimum amount needed to start trading with Botmoney's new strategy?

Each investment strategy has a minimum value that must be respected. The Crypto Shield strategy, for example, requires a minimum amount of 50 USDT. The Safe Coin strategy requires a minimum amount of 100 USDT. Lastly, Crypto Diversify strategies require a minimum value of 500 USDT and Crypto Max requires a minimum value of 1000 USDT to be implemented.

How does the Demo Bot strategy work and its monthly profitability?

Demo Bot - Demo Bot is a demo strategy that allows you to get to know our platform without risk of losing capital. With a demo token created especially for this simulator, you can test all available features for free. However, it is important to remember that when operating with real decentralized and public tokens, results may vary. Our simulator was developed to show what our technology is capable of doing. With it, you can try out the different options offered by the platform and get an idea of how it can be useful in your investment journey.
Demo Bot Parameters
Average Return: 0 to 15 % Month Stop Loss Max: 70% Bot Parameters: Up to 70% Capital on order opening.

How does the Crypto Shield strategy work and its monthly profitability?

The CryptoShield strategy's main objective is to protect the investor against large fluctuations in the cryptocurrency market.
Minimum Capital: 50.00 USDT Average Return: 0 to 3% Month Stop Loss Max: 10% Bot Parameters: Max 10% Capital on order opening.

How does the Safe Coin strategy work and its monthly profitability?

The SafeCoin strategy is aimed at investors looking for a conservative approach, but with consistent profitability.
Minimum Capital: 100.00 USDT Average Return: 0 to 5% Month Stop Loss Max: 30% Bot Parameters: Max 30% Capital on order opening.

How does the Crypto Diversify strategy work and its monthly profitability?

The CryptoDiversify strategy is a moderate approach to cryptocurrency investment that seeks to diversify the portfolio into different cryptocurrencies with different levels of risk and return.
Minimum Capital: 500.00 USDT Average Return: 0 to 9% Month Stop Loss Max: 50% Bot Parameters: Max 60% Capital on order opening.

How does the Crypto Max strategy work and its monthly profitability?

The CryptoMax strategy is aimed at investors who are looking for high yield potential in their cryptocurrency portfolios. This strategy is based on an in-depth analysis of the cryptocurrency market, seeking to identify cryptocurrencies with high upside potential and taking higher risk to maximize returns.
Minimum Capital: 1,000.00 USDT Average Return: 0 to 15.8% Month Stop Loss Max: 70% Bot Parameters: Max 80% Capital on order opening.

What is the operating period of the USDT Robot?

The robot works 24 hours a day, 7 days a week. Its closing can vary up to 2 times a day, depending on the traded volume, Stop or Take Profit reached.

The USDT robot can shut down by itself in which situations?

The robot can shutdown itself if the Maximum Stop Loss is reached. If there is no minimum capital in the strategy used. It can automatically turn off if more than 2 hours pass without finding any orders. Network or server interruptions can also cause the robot to stop automatically.

What precautions are taken to protect capital?

We take every possible precaution to protect capital. Even in the best case scenario, the strategy is set to disable itself and never risk more than the pre-set limit. The market changes by the second, and our strategy maintains consistency.

How to set up USDT strategy?

To access our platform, simply access the link app.botmoney.co/content/home and connect your Metamask wallet to your account. To carry out this procedure, you must have the Metamask extension installed in your browser.

To connect your Metamask wallet, the first step is to click on "SIGN IN". Then log in with your login information and password and click "Connect your wallet" in Metamask. It is important to remember that to carry out this procedure, you will need to have the Metamask extension installed on your computer. If you still don't have the extension, please follow the instructions in this video tutorial: youtu.be/uFCeyk83cw4.

After connecting your wallet to the platform, you must click on "STRATEGY" and choose the strategy of your choice. Then click on "liquidy" and then "add liquidy". Enter the amount in USDT you want to use to trade and finish by clicking "request".

Then click on "gas" and enter the amount of Matic available in your Matic Metamask wallet. Finish by clicking on "request".

To activate the strategy click on "settings" and check the "status" option. If you want to make compound interest check the "profit on profit" option.

How to remove USDT?

To remove your balance, you need to follow a few simple steps. The first one is to access the "Settings" menu and then click on "Status" and then on "Profit on Profit" and deactivate them. Once this is done, click on "Liquidy" and then on "Remove liquidy". Then enter the amount you want to withdraw and finish by clicking "Request".
After following these steps, just wait for the transaction to execute and the balance will be automatically transferred via the Polygon network to your Metamask USDT wallet.

How to connect your Metamask wallet to the platform?

To connect your Metamask wallet, the first step is to click on "SIGN IN". Then click on "Connect Metamask Wallet". It is important to remember that to carry out this procedure, you will need to have the Metamask extension installed on your computer.
If you still don't have the extension, please follow the instructions in this video tutorial: youtu.be/uFCeyk83cw4.

How to add "MATIC" gas to your strategy?

To add Matic to the operations costs, click on "Gas". In the "Value" field, enter the Matic value available in your Metamask wallet and click "Request" to accept the connection of your Metamask wallet to the platform.

How to exchange USDX / USDW3 for WUSD?

To exchange the token (USDX for WUSD), fill out the form through the link: botmoney.co/formtrocausdx/

To help you with this process, we have created a tutorial video that shows how to perform the exchange procedures: drive.google.com/file/d/1F0oJENW-1g6tyvC7pH-2C5brKCUvkWgO. If you need BNB to be able to exchange your USDX for WUSD, follow the video on how to open an account on Binance: youtu.be/bOWjuPvTMGk and how to buy BNB on Binance: youtu.be/lj0xr4-1ARw. To send Binance BNB tokens to your Trust Wallet, follow this tutorial: youtu.be/nts-qR-HbGg.

If you need to send your USDW3 for exchange, you will need to use MATIC for mains gas. Here is a tutorial on how to buy MATIC on Binance: youtu.be/-YUzwTYD1xQ.

For those who want to monetize WUSD and need to link their Metamask account with the Botmoney.trade platform, we have created a tutorial that shows you how to create a Metamask wallet: drive.google.com/file/d/1rVQilYF9C5QLtbz_syxWx-YhcL6KUOj4/view?usp=share_link . Once you have your Metamask wallet and your WUSD, you can connect the robot by following this tutorial: drive.google.com/file/d/12xdS1QGUtZKGkUK9_x5TRYCrREuf0p1r/view?usp=share_link.

Finally, to add the custom tokens to your wallet, here are the token contracts:

Web-Dex Token - WUSD
Contract: 0xbE48e08dB415cc17b9a2F12cd943558a2d5a7163

Token Gold - Au
Contract: 0x584017c897326A220086B2c37d46B7e46cF9909e

Krypton-Kr Token
Contract: 0xC3258f224A1835101aDCDc45c969517f4678c0B6

What is the current status of the platform with regards to liquidity on Wusd?

The platform is currently 90% complete and the team is working hard to ensure that clients can access liquidity in WUSD as soon as possible. The team is committed to improving the asset liquidity process and ensuring that no client is left short of liquidity. Once the process is completed, all customers will be informed through the official support channel.

Will it work similarly to the WUSD, with buying and selling directly from the Metamask wallet?

Yes, similar to current operations, but a direct DEX smart contract will be used to reduce fee cost in MATIC. This is important as the cost of gas can affect performance when using two strategies simultaneously.

What is the current location of Botmoney?

We would like to inform you that we are going through a new phase in our customer service and, for now, we do not have a physical space for face-to-face service. However, our team is available to help you through support@botmoney.co

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